InfoWare is a series of computerization solutions developed for ordinary commercial usage, such as accounting, and sophisticated computer telephony integration, such as IVRS. InfoWare's aim is to provide its users with the best solutions in terms of price and performance, as well as support and services. In order to achieve this effectively, all InfoWare solutions are ready-made, giving users the benefit of proven reliability. However, these solutions also boast a built-in flexibility to suit different users needs which is often only found in tailor-made software. The report writer of InfoWare Accounting, for instance, not only allow users to design its report format, but also supports calculation formulas that make it works like a spread sheet.